International Shipping Information
for the Guinea Pig Cages Store
Please note that we DO ship to most countries. Our boxes are big and sometimes heavy, sometimes light. BOX SIZE factors into shipping costs as much as weight these days. Old assumptions -- that because something is lightweight, like Coroplast -- it is inexpensive to ship, are no longer valid. That is the challenge with our products.
Please note that the Guinea Pig MARKET store (fleece and accessories) also ships to most countries, but you can enter an order directly on that store because the box sizes are more traditional and quotable. Just enter your order there and check out as usual.
Please go ahead and order as normal. The shipping carrier for Canada will be UPS Ground and the charges are calculated automatically. There is NO DUTY and you would be responsible for any taxes or broker fees at time of delivery or pick up.
HOW to Order if OUTSIDE the US and Canada
- FILL OUT THE INTERNATIONAL SHIPPING QUOTE
On our CONTACT page, please indicate you want an INTERNATIONAL SHIPPING Quote and give us your complete address and a descriptive list of what you'd like to order. Submit that to us along with any other questions.
- WE'LL EMAIL YOU BACK A QUOTE WITH ACTUAL SHIPPING COSTS
We'll also let you know the approximate time it will take to get to you. Please review the order and determine whether or not you'd like to proceed with it. If you decide you want it, please email us back and let us know.
- LET US KNOW IF YOU WANT IT AND WE'LL EMAIL YOU AN INVOICE TO PAY.
If you decide you want the order, we'll send you an invoice that you can pay using either Paypal or Credit/Debit cards. As soon as we have received payment, your order goes right into our production queue and will be shipped out in the next 1-3 business days. CURRENCY is in USD (US Dollars) on all prices, shipping and payments.
- WE SHIP YOUR ORDER FEDEX or UPS.
Once we've received your payment, we make and package up your order. That takes us from 1-3 business days. As soon as it's ready to go, we print the shipping label and you'll receive an email with the tracking information. It will start to show movement in about a day after that.
- HOW LONG WILL IT TAKE?
We need from 1-3 business days to get your order made and packaged. Once it's shipped, Fedex tends to take ROUGHLY A WEEK. Some countries are a day or two longer or shorter, but basically from 7-10 days on average. So, from ordering to delivery, safely estimate 2 weeks. As soon as you get the tracking notice and it starts to move, you'll get a better delivery estimate from Fedex.
- YOU ARE THE ENVY OF YOUR NEIGHBORHOOD!
You and your guinea pigs live happily ever after! :)