Thank you for your patience while we've needed to limit ordering due to staffing and inventory shortages. Please know that we've been working late into the nights and on weekends to produce and ship your orders as quickly as possible.

While our delayed inventory is now available (including cages), we still only have one person doing the work of five through mid-to-late June until our employees return. We will be limiting orders each day (or few days) to the amount that we can reasonably process. There is a lot of pent-up demand and for a while, it will be tricky getting an order placed. Not everyone who wants to place an order will be able to do so right away. We know it's frustrating. It may take a few tries, but it will get better over time.

To increase your chance of getting an order in during the open window, please create an account if you haven't already. Make sure your name, addresses, phone number and credit card are complete and up-to-date. Make sure your card address matches your billing address on the order. More tips here. Be logged in before you shop, have your cart ready to go and be ready to order AS SOON AS we open in your time zone.

Thank you! We appreciate your business and kind words as we work through these times.