Remodel PROGRESS Report

We began our business remodel in May. After a quarter, we've made some major progress on our journey and have some exciting news share about our roadmap for the future.

You’ve always been able to rely on us as your go-to trusted source for leadership in innovative guinea pig cage designs and unwavering standards for product quality, and that’s never changing. We appreciate your patience as we've been working through this transition.

Now Shipping Cagetopia Standard Grids & Connectors!

In order to keep our customers in decent C&C cages during our transition (we had to have everything completely retooled and reimported due to a supplier change), we were shipping the Whitmor brand grids. As of last week (end of July), we've been shipping our standard Cagetopia Grids and Connectors. They are back! We've put quite a few products back in stock this past week with some more coming this week. However, the main items that most folks are waiting for, the full lofts, patios, and specialty grids are all due in by the end of August. Please see this article for more details about what's newly available.

HUGE PRICE REDUCTIONS!

Now that we've had some time under our belt with our new supplier and things are settling down, we're able to pass along to you some of the economies of scale that we've been able to achieve. Our new prices are not SALE prices that are going to expire or need a coupon code. These are our new base prices. A small number of small items either stayed the same or increased slightly, but by and large, the big items of cages and coro has seen significant price reductions. In fact, we are basically back to 2019 price levels! 

NEW COLORS AVAILABLE

We are now offering coro in 30 colors! There are 13 stock, solid-color coro options. In addition, we can now print colors onto sheets of white coro and have an additional selection for you of 17 more color choices. The printed colors come with a signficant upcharge due to the additional cost of printing (keep in mind both sides of a sheet need to be printed) and printing takes an extra couple of days to process, but when you combine the price reduction with the printing upcharge, the new increase can be manageable! We have always been about having great, nice-looking, easy-to-maintain cages in your home, as happy piggy people make for happy piggies. There is a direct correlation. So, feel free to experiment with colors and get the exact look to fit with your home decor!

On the product pages, underneath every coro color option is a link to this page that goes over more details about color.

Packing

• Reduced packing errors
  We're still working through all the changes and new processes with our new supplier, but already, there has been a significant reduction in amount of corrections needed to orders. We have cameras at the packing station and can validate what went into a package or was missed. This helps expedite resolving issues that may have happened during shipping. It's already helped us to improve our own processes to fine-tune what works and what doesn't.

Shipping

• Fast shipping -- we're now caught up with orders and are turning orders around very quickly.
• Centralized shipping -- shipping transit time is usually only 2-3 business days for most locations in the US as we ship from the Houston area. No long coast-to-coast wait times.
• GREAT shipping rates! -- very reasonable shipping rates that we pass along to you.

The Guinea Pig Market is Ready to Serve You!

Our sister store, The Guinea Pig Market, continues to complement ALL of our cage offerings (old or new) for a truly custom setup by providing fleece bedding, cage liners, fleece flippers, cozies, hideys, plush beds, potty pads, toys, and more, with their dizzying assortments of colors and lovable pattern designs! Please support our custom handmade products and US-based seamstresses (instead of the factory-produced products from China that so many of our competitors offer)!