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Contact Us

The Cage & Guinea Pig Wizards!

The Guinea Pig Cages Store Team ~ at your service

Sue Galanto profile Alan Teresa Murphy profile
  • Sue Galanto and Alan Adler (in Connecticut)
  • Teresa Murphy (in California)
  • Katie (in Connecticut)
  • Melissa (in Oregon)

Please feel free to reach out to us. We do our very best to help you figure out whatever you need to be happy with your guinea pigs, their cage environment and your orders. It's our mission! We'll get back to you as soon as possible.

Please note, we do not make custom coroplast pieces.

RESPONSE TIMES:

  • Our normal production business hours are: 9am - 5pm Monday - Friday EST
  • We do not ship orders on the Weekend or Holidays.
  • We will usually get back to you within ONE business day or sooner if possible.

Phone: (650) 918-4644 (Teresa in California): 9am to 9pm PST 

If you need to CHANGE or CANCEL an order, CALLING IS NOT FASTER! Our Production Department NEEDS ORDER CHANGES in WRITING from you -- IMMEDIATELY. If you call you will be asked to send your change request or cancellation in writing right away. Orders are NOT changed over the phone. It doesn't work that way for us. Include ALL the DETAILS of any changes (colors, options, etc.).

Also, we DO NOT TAKE ORDERS OVER THE PHONE. We are very happy to help you figure out what you need to order and answer any questions at all and help you make sure you getting the right items for you and your piggies.

If you have a problem with your order, contact us IN WRITING RIGHT AWAY! If it is urgent and time-sensitive, also try calling AFTER you've submitted it writing, but contacting us here via the above Contact Us form is your best bet.

Weekends and holidays are okay to call, but we do not guarantee we can pick up all the time. If you leave a message, please also include your EMAIL ADDRESS. We will respond the next business day. Thank you!

Email: support@guineapigcages.com (Please include your name and order# along with your message.)

Orders Ship From:

Guinea Pig Cages Store
East Hampton, Connecticut 06424
United States