<p>Not what i thought it was but it was my fault for not doing more research on the product. Customer service is amazing though.</p>
As any guinea pig guardian would, when I decided to adopt two guinea pigs from my local rescue, I knew that I would have to make a c&c cage. Pet store cages are just far too small for guinea pigs, who need room to run around and make laps. Keeping guineas in a pet store cage is like keeping a dog or cat in a closet for their entire life. They NEED the space to run around.
Like most people, I was originally put off a tad by the price of the cages on the site. I could get two sheets of white coroplast for $13 at home depot, a total of $26. I could make my own 2x4 base, easy! And for under half the price of a cage base purchased here! Four ruined sheets of coroplast cut too small or too big, two trips to Home Depot to get more coroplast, two stab wounds from the carpet cutter, two rolls of duck tape, and six hours later, my base was complete and fit inside the grids.
Fast forward a few months, where I started getting the itch to expand my cage. A standard 2x6 wouldn't fit, as I didn't have the room to go length wise. A 3x4 would be the perfect fit.
As eager as I was to expand my cage, I didn't want to go through the trials and tribulations of making a new base when I struggled with it so much last time.
I also wanted to have grey or silver coroplast, which home depot nor any sign shops near me carried.
I finally decided to purchase a pre made coroplast base from the guinea pig cage store. I contacted them via email to inquire about making a custom 3x4 base.
I figured at the earliest, I'd hear back within the next three days. Imagine my shock when I received a reply that VERY NIGHT!
I was even more surprised when the response was a very friendly, multi paragraph email. Sue went into depth about answering my questions, and even mentioned some concerns she had regarding structure and cleaning that I didn't even think of.
She clearly cares about the customers, as she lead me away from purchasing a double cage stand which wouldn't of been structurally sound given I wanted a 3 grid wide cage. She chose to be honest, and give great advice, even if it meant the loss of a sale. Never before have I had that happen.
We corresponded through many emails to fine tune the details of what I needed, and she helped me whittle my list down. I was originally planning on purchasing more grids from them, and didn't even think about using the current ones I had and just purchasing another box from a local store to save on money, she was the one that suggested it.
Without me prompting her at all, she made suggestions on what they could do that would make it cheaper, such as simply folding the base so it would fit in the standard box.
Even though I asked a plethora of questions, she was very kind and fast in her response to each one.
The biggest shock of all, THE PRICE. I figured it was going to be a couple hundred easily. I imagined it would be between $200-$300.
NOPE. Only $139 bucks!! WITH SHIPPING!! That's it! I got a custom sized 3x4 silver base, a custom size silver c&c kitchen with white edging, extra white edging pieces, and a large white grid hay rack.
My mouth dropped when I read how CHEAP the price was.
I happily sent payment, and 7 days later, my package arrived.
I am absolutely in love with the silver color! It's has metallic sheen, and reminds me of a silver sharpie. It's very pretty! It only took a mere 10 minutes to tape everything together with clear packing tape, NO CUTTING OR SCORING! No tears or yells of frustration. It fit together like a glove.
My boyfriend (who could care less about the guinea pig cage) even commented on how he was impressed by how professional and nice it looked. The white trim really brings it up a notch, looks wise.
Never again am I ever going back to building things out of coroplast myself. While many people have no problems doing it, I am not one of those. Instead, I shall order ONLY from here! :D
Sue was even so kind to send an extra backing piece of coroplast as well. Now in the worlds of Hank Hill, "You never get customer service like this, I tell you what."
If you are deciding to purchase from them or not, DO! I can 100% guarantee that you will NOT be disappointed!
I bought a 2x4 cage for my females which was perfect for my little girls! It was such a great expansion from there little pet store cage. It had plenty of room for them to roam around and plenty of customizable options. I really enojoy this cage and I plan to expand further in the future. GREAT CAGE!
<p>I bought one of these for my boys, and so far it has been a great decision! The cage itself looks very nice and presentable. The customer service was also extraordinary. I mean so glad I got this!</p>
I work at a call center. I deal with angry customers for 12 hours a day, 4 days a week. I understand being on the other end of this situation but I am just so amazed.
I have two male guinea pigs who were rescues. Theyve been living in a 2x1 ft cage for the past few weeks since i had only ever had one guinea pig at a time. They needed an upgrade. With the placement of my order I paid via PayPal, and to be honest I have had several bad experiences with them in the past. My PayPal account was showing a charge went through and a payment was received by Guinea Pig Cage Store. When I logged in to check my order, as 10 business days had already passed, I was rather angry to see that the order was "awaiting payment".
Knowing my history and several of my close friends and family's history with PayPal I immediately called in (what a Hassel. It takes 20+ minutes just to speak with a real person).
PayPal assured me my payment had gone through and was accepted by the vendor.
So to my dismay, I'm out $201 and some change (my entire order before shipping was about $115, but I'm eastern canadian).
In a bit of rage I typed up a notice to the email located on the extremely easy to navigate Web page and asked if my shipment should take as long as it has and whether I will need to pay another $201, totaling $400 for one cage. Within MINUTES I receive a response from Sue who explained that it was an issue within PayPal's system that the company's account didn't process my order. but my order would be made and shipped out as soon as possible and she would contact paypal to see what the error was and why it happened. She also credited back 10% of my order to My paypal account, which I never requested as I was expecting to have to wait several more days for the same price or potentially double in a worst case scenario.
Just absolutely superb customer care! I haven't receive the product yet (a 2x4 cage with a kitchen attatchment) but I can almost promise that I'll love it. I'll be sure to write a review about the product as well.
Something about the way this issue was handled inspired me. I never write reviews, and I mean never. But I actually searched a few well known review websites as well as here to leave my opinion.
<p>This review will be a little long so bear with me. I ordered the 2X6 cage with the wide (2X2) loft, and also ordered a kitchen. </p><p>The 2X6 bottom floor was easy to set up. The only thing I would suggest to customer service is to update their instructions as they actually made the coroplast base EASIER to install by pre-punching holes and giving you connectors so no glue or tape is necessary. <em>(Note from GPCS: Thank you! We've updated the instructions.)</em></p><p>The second story/loft was just as easy to install with one exception. The cage comes with zip ties, and this is my one caution: ZIP TIE EVERYTHING YOU CAN TOGETHER!!! If you run out of zip ties, buy more. My loft, while zip tied for strength had the base fall through on one side (no guinea pigs were harmed as zip ties kept it off the ground, but I don't think I've ever scared my girls so much:/). Sometimes the connectors slip and, while it was an error on my part, I don't think it was emphasized enough in the directions to zip tie whenever possible. When in doubt with this cage, put a zip tie above the bottom connector and below the top connector, and for the loft zip tie the edges to the bottom level of the cage, and zip tie the base of the loft to both the bottom of the cage AND the top enclosure piece. Basically, when in doubt, ZIP TIE!! Again, not really a problem on C&C's end, I just feel like more emphasis could have been placed on zip ties in the directions.<em> (Note from GPCS: We've improved our connector, so it's much easier to insert the grids. The grids now "click" into the connectors, but it's always good to add zip ties).</em></p><p>Otherwise, the product shipped EXTREMELY FAST, and the company was diligent about getting the product to the shipping company ASAP! I know this company doesn't control the speed of UPS/USPS/FedEx, but I got everything within 2 days of ordering (including the fleece flippers from their sister site). And realistically, from the size/weight of the box being shipped, I though shipping was very reasonable (I know we aren't supposed to downgrade based on this, but really it wasn't bad!).</p><p>My girls love the cage, and although I was worried about my one large guinea pig fitting on the ramp and through the hole for the second story, but she had no problem. The ramp is also covered with a non-slip material (adds a lot of grip for the piggies) and all three of my pigs went up and down it in about 5 minutes of putting them in the cage. </p><p>Overall a great purchase and don't have a single regret about the purchase! The loft gives my three pigs a resting place while the bottom level lets them run around to their heart's content without me having to worry about clearing a space outside of the cage for them to run! I am absolutely in love with the cage!!!</p>
I am so pleased with my guinea pig cage. It arrived fast, I bought a 2x4 cage with a narrow loft for 2 male guinea pigs. They LOVED IT!!! They pop-corned so much!! There is so much space in it for them to run laps around!! LOL
The only thing I wish was different is if it had shorter chloroplast sides, such as 3-4 inches. I would like to be able to see them more. (they are small even though they are adults)
I just ordered my second C&C cage for another male I just adopted. I was in a hurry for a cage, so I bought one from the humane society and it is tiny. I can't stand to see him to have such little room, so I bit my lip for the extra money again.
I am so pleased that there are these amazing cages to purchase!!
Thank you C&C!!!!!
Midnight, Reese and Pork chop!!
Could not ask for a better cage. Our little piggies have so much fun running around and playing with their toys now, it is so much fun to watch. They seem really happy having all the extra room. So very happy I bought it. Cleaning is so much easier now and we don't have to do it as often like we were doing with the other cage. Don't want to leave the business owners out, these ladies are great they are on top of things and will answer any questions you might have right away.
Thank you Sue & Theresa!!
Last christmas i had baught a 2x5 for my three guinea pigs.They absalutly loved it.They wouldents stop popcorning thanks,for the awsome cage!!!!!!
<p>got a large with large loft and hearty hay barn with corral. These little poofs have been goin nuts since being introduced to it. I highly recommend these cages. If you think youll do better by sourcing parts and goin alone, you may get it cheaper. But as an AVID DIYer, Its always a question I raise and with this I personally concluded; the price you pay for this setup is basically worth the savings of hair loss and or gray hairs you'd get from the stress of the tedious parts sourcing, planning, and of course the will it work question of the DIY projects which are completely taken care of for you with this product. You get to do only the fun part. assemble and watch the happiness of your guineas spread like reeking wildfire. Buy the cages and accessories fam. your guinea squad fam will oink you to death for it :)</p>
Alright, I am much like the other people that write reviews. I had a tiny cage and realized my piggy needed bigger. So I got her a 2x3 with a loft, all in white. I love it sooooooo much. I ordered it Thursday and received it Saturday.... WOW! Scout loves her new cage, she loves it so much that she decided to eat up some of the grids. I contacted Sue and she told me about the piggy windows that I can get and she offered to send me some new grids for free to replace the ones the my naughty piggy tore up. She is AMAZING! Best customer service ever!!! The shipping is pretty expensive though and that's why I'm not going to order the windows. The shipping for 2 windows that cost two dollars each is $15. Why must you be so mean FedEx?
Oh well. Oh and also my evil penny gig likes to escape by going half way up the ramp and jumping out. but this can easily be fixed by putting the side of the cage that has the ramp against a wall.
So in conclusion, these cages are AMAZING, the ladies that run this website are AMAZING the amount of time it takes to be shipped and delivered is AMAZING. The fact that my guinea pig likes to chew on anything that she can and is an escape artist is not so amazing.
I purchased the small C&C cage for my guinea pig and noticed an immediate difference in her after she was in it for a short time. She ran around like she was playing. It was easy to assemble and fit my space perfectly. Thank you for a quality product at a great price.
I cannot say enough how happy I am to have found this company. Sue was a pleasure to work with- she emailed me back within minutes and ALWAYS made sure I was happy and knew exactly what I was ordering. I bought a 2x3 cage originally, which is great- but that was with only one piggie. We got our second Guinea pig so I emailed sue to ask about adding on to our cage, I so appreciate her help. In fact, she let me know everything that I needed and actually placed my order for me. I will be a forever customer
I cannot even express how much I love this cage. I was a first time Guinea Pig owner and bought 2 females about a month ago. I bought the largest cage available at the pet store but when we got home and everything was set up, it just seemed too small to me. Since then, I have done A LOT of research and realized then yes, in fact it was too small. The girls were very nervous, quite, didn't play, groom, "popcorn" etc. I ordered a 2x4 with narrow loft and received it yesterday. Don't be intimidated by the review that say it's difficult to put together. IT WAS SIMPLE. I only wish it shipped a little faster. And I am not kidding you when I say AS SOON AS I put the girls in the new cage they were running around, grooming, purring, popcorning. THEY WERE THRILLED. I truly wish it was a requirement for guinea pig owner to buy these cages. The immediate change in my piggies behavior is truly astounding. THANK YOU.
<p>I just wanted to openly state my thanks to a particular madam whom assisted me greatly, Sue. I was curious as to the weight restrictions of the cages, as well as the coroplast, because I'd like to use it for shelving as well as housing for my little Boo. She gave me links to locate more information on the cloro, and gave me her personal suggestions and remembrances of weight limits upon the cage. This was exactly the information I was hunting for. </p><p>Thank you so much,
Have a great day!</p><p>P.S. For anyone reading this review/testimonial, to be on the safer side do not exceed around 35lbs of weight per cube. (in cubed form)</p>
I almost bought the guinea pig cage at the Pet Store and it wasn't cheap. We had the Pet Store cage before and it was very cheaply made and there was very little room for an adult guinea pig to move around in. I am glad I waited and purchased the C & C deluxe cage for the guinea pigs. The cost wasn't too much more and the quality is so much better. The guinea pigs have so much room and the cage itself is much more pleasing to the eye. Definitely worth buying.
I ordered a translucent coro base from the store, the communication was great! I even messed up my order and they made it right almost instantly, and appologisd, eventhough I screwed up!
<p>I'll always do my guinea pig cage shopping through the Guinea Pig Cages Store! Not only are the cages (and other supplies) top notch and conducive to giving your piggies happy, healthy lives, but the customer service is also phenomenal.</p>
The cage arrived very soon after I ordered it. The instructions to build the cage were super clear and understandable. It only took 20 minutes to build the cage and the instructions offered a phone number for support. My 2 guinea pigs love their cage so much better then their old pet store cage. The bigger cage gives space for exercise and toys. I love this cage so much and would recommend this website for anyone looking for a c&c cage. Absolutely amazing cages!
We call it the Pigdom and our two princesses love it. The popcorning hasn't stopped since they moved in. Got the covered medium cubby system and it is perfect for two guinea pigs and all their stuff. I highly recommend these C&C cages.
I bought this for my two little piggies. The cage, shelving unit and pull-out drawers were super easy to assemble. The cage is easy to clean and the piggies have an enormous area to frolic. I will be purchasing add-ons in the future.
i have ordered a 2x3.5 and 2x4 in the past amazing cages! and i just ordered a 2x3 with 1x2 loft:) cant wait to get it all set up.. totally order one of these cages
Firstly thsi site is AMAZING! exactly what i was looking for as a new piggie owner! I have three sows and I got an XL (2x6) cage and it is jsut wonderful! the standard 6" sides are the perfet height for heeping the bedding (I use aspen shavings not fleece) in the cage but still allowing for air movement nd viewing for my girls. They are very happy with the large space and there is plenty of room for the three of them! Shipping was as expected and reasonable for how it ships. I do recommend UPS over Fedex as they seem to be faster and there is less of a hassle for delivering to apartments (where I live) That added a few days to my delivery - that and i ordered over a holiday weekend. I think in the future I will be getting some add on's - like the kitchen and a second level specifically for feeding. Very much recommend to others! Great store! Thanks so much! I'm a happy customer!!
Few months ago I purchased Cavy Cafe for C&C cage and my piggies chewed up all the edges, so I needed to replace it. I got the new one today and boy was I surprised!!!! Not only they placed the edger to prevent chewing but also it is put together with special rivets for a better hold!!! AWESOME!! The flaps in my old cavy cafe were held together by double sided tape, that needless to say came apart a long tome ago. I had to use staples to put the walls up. I'm very happy with the upgrades!!!!! thanks!
I've had lots of guinea pigs as a young child and when my girlfriend and I decided to get our first forever pets it was without a doubt we were getting piggies.
I was well aware of C&C cages as I had one for my previous pigs. They were an awesome idea.
I planned on building one but by the time I realized what grids and coroplast cost, plus all the other expenses (my time and sanity) it was a no brainer to purchase a pre fabricated cage.
Best decision I made. I had accidently punched my address in wrong so quickly fired off an email to correct it and quickly got a response and update.
It arrived today via UPS and was impressed with how shortly it it took to get here to the Great White North.
All the pieces were included, everything was to spec and I was more than happy with the quality. We purchased a 2x4 with 2x2 loft and within half an hour it was assembled. You can tell the cage has been proven and tested by guinea pig owners as it is way better than the C&C homemade cages from years ago.
Between the quality and service, the extra bit I paid made it all worth while. Our boys are much happier and once they realize they can walk down the ramp to the rest of the cage they'll be even more ecstatic. Thanks for making this PAINLESS!
After getting my two guinea pigs a small pet store cage (though it was the largest offered in the store) I looked on-line and instantly regretted the wasted money! I love these cages and I also reccomend fleece flippers! Everything came in great condition with clear instructions and pre-scored coroplast (which is the best idea ever). Thank goodness for www.guineapigcagesstore.com! If it weren't for them my guinea pigs would not get along as well as they do!
I just finished building my cage and put my 4 Guineas in and they will not stop popcorning! It's the cutest thing. All four of them are running around and makin' happy noises. This was a great buy! There is even enough room for 2 more now! Yay :D
Thank you so much for the speedy shipping. Our piggies were in dire need for a huge upgrade... we received our package so quickly! Took a little time to assemble correctly but all in all - very easy to do. Our piggies took off running the minute they transferred into it! What a life saver for them. Our prior cage was a pet store cage, which, frankly, was far too small! So happy we ran across your site.. we are absolutely thrilled with our purchase!
We got the large cage with the narrow loft and cover. I wish we found you guys before we got the piggies, we would have gotten your cage in the first place. Our 3 boys are so happy to be together all the time instead of just during play time when we would put them all in a play pen. They love the loft and play on the ramp a lot more than I expected, they run the length of the cage and "popcorn" more than I have ever seen them do while in a cage. I read a few reviews saying the cage falls apart easily and it's hard to clean it in the far corner, these are not things we have experienced, in fact, the cage seems very sturdy (you have to make sure you have the round connectors on correctly or it will seem unstable) and it's really easy to just lift the whole thing up to clean it. Our piggies come up to the loft when we want to take them out so catching them is not an issue either.
One thing we noticed was the piggies started chewing on the coroplast base right away, but once we gave them other things to chew on, they stopped.
In short, this is an awesome home for guinea pigs, customer service is A-1 and the shipping was really fast.
i bought a 2x6 cage with a 2x2 upstairs and my piggies love it. i keep 4 gps in it and i still have a lot of space left over. If you are looking for an easy to clean cage you have come to the right place. My only problem was it took a while to build but after that i've had no concerns